Begin Your Journey
At Forge Forward, we believe growth starts with having the space to pause, reflect, and explore what matters most. Through professional supervision, coaching, mentoring, and leadership development, we support people to navigate complexity, strengthen capability, and move forward with confidence.
Our team brings decades of experience working alongside leaders, teams, and organisations across emergency services, education, local government, community, and private sector environments. Having worked in demanding operational, strategic, and governance roles, we understand the real-world challenges that individuals face as they balance performance, wellbeing, relationships, and professional growth.
Every person's journey is different. We take the time to understand your unique context, aspirations, and challenges, creating a tailored experience that supports meaningful reflection, practical development, and sustainable change.
Getting Started
1. Get in Touch
Send us an email outlining what you're looking for, whether that's professional supervision, coaching, mentoring, leadership development, career support, or personal growth.
2. Let's Connect
We'll arrange a complimentary 15-minute conversation to discuss your goals, answer any questions, and determine the best fit for your needs.
3. Confirm Your Engagement
Before getting started, we'll send you a short welcome pack, including:
-
Guide to Getting the Most from Coaching or Supervision
-
Client Information and Engagement Form
-
4. Begin Your Journey
Once everything is confirmed, we'll schedule your first session and work alongside you to support your goals, growth, and development.
Meet Our Team
Empowerment lies in understanding your potential and embracing your journey.
Inspiring Change
Coach Profile
Pamela
Qualifications & Professional Credentials
My practice is grounded in postgraduate study, internationally recognised coaching accreditation, governance expertise, and more than 25 years of leadership experience across public sector, emergency management, education, and community environments.
Academic Qualifications
-
Bachelor of Arts (Education & Sociology) – University of Canterbury
-
PG Diploma in Teaching – University of Canterbury
-
PG Educational Administration & Leadership – University of Canterbury
-
PG Mentoring – University of Auckland
-
PG Professional Supervision (currently completing) – University of Canterbury
Professional Credentials
-
ICC Registered Coach – International Coaching Community (ICC)
-
Deeper Signals Certified Coach – Deeper Signals
-
DISCFLOW Certified Trainer – DISCFLOW
-
APMG Change Management Practitioner – APMG International
-
PG3P Project, Programme and Portfolio Governance Professional – APMG International
-
Better Business Cases Foundation – New Zealand Treasury
Leadership, Governance & Professional Development
-
Leadership Development Centre (LDC) Programme – Te Kawa Mataaho Public Service Commission
-
Four Pillars of Governance Best Practice – Institute of Directors New Zealand
-
AI Governance Essentials – Institute of Directors New Zealand
-
Relational Leadership Programme – University of Canterbury Business School
-
Leadership Psychology – New Zealand Institute of Management (NZIM)
-
Enable Strategy, Build Culture – New Zealand Institute of Management (NZIM)
-
AI Foundations – AI Coaching Academy
-
Lean Six Sigma (currently completing)
Emergency Management Leadership & Incident Management
-
Planning Manager Qualification (Tākatu Level 5)
-
Public Information Manager (PIM) Qualification (Tākatu Level 4)
-
Safety Manager Qualification (Tākatu Level 4)
-
Tier 1 Leadership Programme – Resilience to Rescue New Zealand (RRANZ)
-
Tier 2 Leadership Programme – Resilience to Rescue New Zealand (RRANZ)
-
Leadership Masterclass Series – Resilience to Rescue New Zealand (RRANZ)
-
Multi-Agency Response and Coordination Training
-
Emergency Management and Incident Leadership Development
As an accredited coach, mentor, leader, and professional supervisor, I believe meaningful growth occurs when people have the opportunity to pause, reflect, and make sense of their experiences within the contexts in which they live and work.
Drawing on more than 25 years of experience across emergency management, education, local government, disability advocacy, and community sectors, my practice integrates leadership, coaching, mentoring, governance, and professional supervision. My development includes accreditation through the International Coaching Community (ICC), training in the Deeper Signals methodology, postgraduate study in professional supervision, governance development through the Institute of Directors, and qualifications in leadership and emergency management.
My supervision philosophy is grounded in curiosity, authentic relationships, psychological safety, and reflexive practice. I recognise that our decisions, behaviours, and professional practice are influenced by our experiences, values, culture, identity, and the systems in which we operate. Through reflective and thought-provoking conversations, I support individuals to deepen self-awareness, strengthen professional judgement, navigate complexity, and identify meaningful pathways forward.
Whether through professional supervision, coaching, mentoring, or leadership development, my focus is on creating a trusted space that promotes insight, learning, wellbeing, accountability, and sustainable growth. I am particularly passionate about supporting leaders, managers, governance practitioners, and professionals working in complex environments where people, performance, wellbeing, operational demands, and organisational expectations intersect.
Alongside my own practice, I work with a trusted network of experienced coaches, supervisors, and practitioners, providing access to a broader range of expertise and perspectives to best meet the needs of individuals, teams, and organisations.
Coach Profile
Mark
Credentials & Professional Development
Leadership, Governance & Professional Development
-
Institute of Directors New Zealand Governance Programmes
-
Leadership and Management Development through the Royal New Zealand Air Force
-
Strategic Planning, Operational Leadership, and Capability Development Programmes
-
Workforce Development and Adult Learning Qualifications
-
Health, Safety, and Risk Management Leadership Development
-
Project and Programme Management Development
-
Emergency Management and Incident Response Training
-
Continuous professional development in leadership, organisational performance, and workforce capability
Leadership & Workforce Development Experience
-
Experience leading operational teams within the Royal New Zealand Air Force
-
Senior leadership experience across vocational education, workforce development, infrastructure, and industry sectors
-
Leadership of multidisciplinary teams, trade tutors, trainers, and technical specialists
-
Experience developing workforce capability, training pathways, and organisational performance frameworks
-
Proven track record leading organisational change, service improvement, and capability development initiatives
-
Experience mentoring and developing emerging and established leaders
Community Leadership & Service
-
Youth leadership, coaching, and mentoring through the New Zealand Cadet Forces
-
Coach and supporter of athlete development through Special Olympics New Zealand
-
Former Deputy Chair, Board of Trustees, contributing to governance, strategic planning, and community engagement
-
Long-standing commitment to community service, leadership development, and supporting others to achieve their potential
Mark brings more than 30 years of leadership, operational, project management, and workforce development experience across defence, infrastructure, telecommunications, vocational education, and industry sectors.
He currently leads the delivery of complex projects for major clients, working across multiple stakeholders to achieve successful outcomes through strategic planning, relationship management, risk mitigation, and operational coordination. His experience spans project delivery, programme leadership, workforce capability development, and leading people through change in dynamic and often high-pressure environments.
Mark's career began with 21 years of service in the Royal New Zealand Air Force as an avionics technician and leader. During this time, he designed and delivered technical training programmes, certified aircraft maintenance, developed deployable communication systems, and progressed through a range of technical, operational, and leadership positions. This experience established strong foundations in leadership, discipline, problem-solving, continuous improvement, and team development.
His leadership experience extends beyond operational environments. Through senior roles in vocational education and workforce development, Mark has worked extensively with apprentices, employers, industry groups, tutors, and training organisations. He has led construction trades programmes, supported workforce capability initiatives, overseen practical training projects, and contributed to the development of future workforce pathways aligned to industry needs.
Mark has also demonstrated a longstanding commitment to developing others through youth leadership and coaching roles, including service within the New Zealand Cadet Forces, coaching through Special Olympics New Zealand, and governance experience as a Deputy Chair of a school Board of Trustees.
Drawing on experience across leadership, project delivery, workforce development, governance, and community service, Mark brings a practical, down-to-earth approach to youth coaching, mentoring and leadership development. He is passionate about helping individuals build confidence, navigate career pathways, strengthen leadership capability, and achieve meaningful personal and professional growth.
Additional Coaches
In instances where we are oversubscribed and unable to accommodate your coaching needs immediately, we have established contracts with a network of ICC-approved coaches who can provide you with additional options for support.
We are committed to ensuring you receive quality coaching services and will provide you with details of these trusted professionals to help you find the right fit for your development needs.